Refund policy

Last Updated: August 14, 2026

At WYRAL6, we want you to be completely satisfied with your purchase. If you are not satisfied with your product, you may request a return within 7 days of receiving your order, subject to the conditions below.

1. 7-Day Return Policy

You can request a return within 7 days from the date of delivery.

To be eligible for a return:

  • The product must be unused and unworn.

  • The product must be in its original condition.

  • All original tags, labels, packaging, and accessories must be intact.

  • The product must not be damaged, washed, altered, or used.

  • You must provide your order number and proof of purchase.

2. Non-Returnable Products

Returns may not be accepted for products that:

  • Have been worn, washed, or used.

  • Are damaged after delivery due to customer handling.

  • Are missing original tags or packaging.

  • Have been altered or modified.

  • Are returned after the 7-day return period.

3. Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide:

  • Your order number

  • Clear photographs/videos of the product

  • A description of the issue

After verification, we may offer a replacement or refund, as applicable.

4. Return Process

To request a return, contact us at wyral06@gmail.com with your order number and reason for return.

Once your return request is approved, we will provide you with the necessary return instructions.

Please do not send products back without contacting us first.

5. Refunds

Once the returned product is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method, where applicable.

Depending on your bank or payment provider, the refunded amount may take additional time to appear in your account.

6. Shipping Charges

Original shipping charges are generally non-refundable unless the return is due to a wrong, damaged, or defective product received from us.

Return shipping charges, if applicable, may be the customer's responsibility for returns due to personal preference, size, color, or change of mind.

7. Exchange

If you wish to exchange a product, please contact us within 7 days of delivery. Exchanges are subject to product availability and the same eligibility conditions mentioned in this policy.

8. Cancellation

Order cancellation requests should be made before the order has been shipped. Once an order has been shipped, cancellation may not be possible.

9. Contact Us

For any questions regarding returns, refunds, exchanges, or your order, please contact:

WYRAL6 Customer Support
Email: wyral06@gmail.com

We’re here to help and make your shopping experience better.